Google review management

Unanswered Google reviews are costing you customers.

We respond to every review on your profile — professionally, in your voice, within 24 hours — so bad reviews stop scaring off the next customer and you look more responsive than your competitors. Done-for-you. Nothing to install. Cancel anytime.

No setup fee Cancel anytime Live within 24 hours
★★★★★
"Came late and didn't finish the job. Tried calling the office twice — no response."
— A customer 1 day ago
Owner response · 4 hours ago
Thank you for the feedback. We're sorry the job didn't go as expected and we'd like to make it right. Please call us directly so we can address this for you personally. — John
The difference

What an unanswered review really looks like.

Without us
★★★★★
"Came late and didn't finish the job. Tried calling the office twice — no response. Wouldn't recommend."
— A customer 18 days ago
No response from owner

Right now this is sitting completely unanswered — and anyone who sorts your reviews by "Lowest Rated" lands on it first.

With Altrium
★★★★★
"Came late and didn't finish the job. Tried calling the office twice — no response."
— A customer 1 day ago
Owner response · 4 hours ago
Thank you for the feedback. We're sorry the job didn't go as expected and we'd like to make it right. Please give our office a call directly so we can address this for you personally. — John
How it works

Live in 24 hours. Hands-off after that.

01

You add us as a manager

Two minutes inside your own Google Business Profile. We'll walk you through it. No passwords, remove us anytime.

02

We respond to every review

Positive and negative, within 24 hours, written by a real person in your voice — not a template, not AI filler.

03

Your profile looks active and trusted

Customers see a business that listens and responds. You do nothing.

What's covered

Think of it as insurance for your reputation.

One flat $297/month covers everything below — no per-review fees, no surprises.

We clean up your back catalog

The week you start, we go back through every unanswered review on your profile — up to the last 12 to 24 months — and respond to all of them professionally, in your voice.

We catch every new review

Going forward, we monitor your profile continuously. Any new review, positive or negative, gets a thoughtful response within 24 hours, written by a real person — never a template or AI filler. Sensitive ones come to you for one-click approval first.

We flag reviews that break Google's rules

When a review violates Google's policies — fake reviews, competitor attacks, spam, or posts from people who were never customers — we identify it and submit it for removal on your behalf. Google makes the final call, but we handle the entire process for you.

What's included

One flat price. Everything handled.

Every review answered — positive and negative
Responses within 24 hours, every time
Written in your voice, by a real person
Priority handling for serious negative reviews
One-click approval on sensitive replies
Help asking happy customers for more reviews
No contract — cancel anytime
Nothing to install, nothing to manage
Why it matters

Reviews are the new storefront.

73%

of customers read reviews before contacting a local service business.

88%

trust businesses more when the owner responds to negative reviews.

24 hrs

is how fast your competitors are responding. We match or beat that — every time.

Common questions

Things owners always ask.

No. Every response is written by a real person on our team, in your voice, referencing the specifics of the review. We work from a short brand brief you fill out once so the tone always sounds like you — not a template.

We treat it as a priority. You'll get notified, we'll draft a calm, professional response that protects your reputation and invites the customer to resolve it offline, and we'll send it within hours — not days. If it looks fake or violates Google's policies, we'll also flag it for removal on your behalf.

For most reviews, the right response doesn't depend on the backstory. The professional move — the one that protects your reputation with the next customer reading it — is to acknowledge the feedback calmly and invite the person to continue privately. Airing the details in public almost always makes a business look worse, even when it's in the right. So we handle routine reviews in your voice using a proven framework. When the facts are disputed or the situation is serious, we never guess — that response comes to you for approval first, so you decide how your side is represented before anything goes live.

By default we publish positive reviews automatically so you stay responsive, and we send any negative or sensitive responses to you for one-click approval first. You can change this either way — full approval, full autopilot, or anything in between.

You add us as a manager from inside your own Google Business Profile — it takes about two minutes and we'll walk you through it. We never need your password, and you can remove our access at any time with one click.

Yes. No contracts, no commitments. Cancel any month and we stop billing immediately — you keep every response we've already posted. Most owners stay because reviews keep coming and the work compounds, but the choice is always yours.

You're still covered. The flat $297/month includes responses to every review you do get, plus optional help with simple ways to ask happy customers for reviews — short text or email templates you can send after a job. More reviews, same price.

Stop losing customers to unanswered reviews.

One click to start. No contract. Live within 24 hours.

Get started — $297/month
No setup fee · Cancel anytime · $297/month